SECTION 1 - WHAT WE DO WITH YOUR INFORMATION
When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us, like your name, mailing and billing address, and email address.
While browsing our store, we also automatically receive your computer’s Internet Protocol (IP) address, in order to provide us with information that helps us serve you better. We may get information about your browser and operating system, which helps us make sure our store works well on those platforms.
We also receive information about your location, as part of our Fraud Avoidance Protocols. We'd hate to have someone using your payment info without authorization.
With your permission, we may send you promotional emails about our store, new products and other news. You can easily opt out of receiving promotional emails at any time.
How do you get my consent?
When you provide us with personal information, in any manner on this website - for example: to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase - you are representing to Todo Vela that you consent to our collecting that information and that you expect us to use it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.
How do I withdraw my consent to receive marketing information from Todo Vela Mexico?
It's easy...at any time after you opt-in to receive marketing materials, you can change your mind and withdraw your consent for us to:
- Contact you
- Continue to collect, use or disclosure your information.
All you need to do is contact us at email@example.com or by using the “Unsubscribe” function on a marketing email.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by Mexican law to do so, if you violate our Terms of Service, or if you appear to be involved in the fraudulent use of our website or payment methods.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored via Shopify’s data storage, databases and the general Shopify application.
They store your data on a secure server behind a firewall. Shopify is managed with full security and they make their best efforts to prevent any data breach. However, if such a breach should occur, Todo Vela Mexico is not responsible or liable for that breach.
For more information, you might also want to read:
SECTION 5 - THIRD-PARTY SERVICES AND PAYMENT GATEWAYS
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us in the operations of this website.
However, be aware that certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
All direct payment gateways used on the Todo Vela Mexico wesbite adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of payment brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For these providers, we recommend that you also read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to go ahead with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Mexico and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and advise you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately used, lost, accessed, disclosed, altered or destroyed.
At this time, Todo Vela Mexico does not obtain, accept, or store your credit, debit, or other payment card information. These cards are processed only by third party providers of credit card services.
SECTION 7 - COOKIES
Here is a list of cookies that we use, to better optimize your shopping experience. We’ve listed them here, so you can choose if you want to opt-out of using these cookies or not:
- _session_id, unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc).
- _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.
- _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.
- _cart, unique token, persistent for 2 weeks. Stores information about the contents of your cart.
- _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access privileges.
SECTION 8 - AGE OF CONSENT
To place orders on Todo Vela Mexico's website, you must be at least 18 years of age. By using this site, you represent that you are at least 18 years old or the age of majority for legal consent in your state of residence in Mexico, whichever is the older age requirment.
If we make substantial, material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you'd like to: access, correct, amend or delete any personal information we have about you; register a complaint; or simply want more information, please contact our Privacy Compliance Officer at:
Or contact us by express package shipping, with confirmation to:
Todo Vela Mexico Carretera Punta de Mita s/n KM 3
Col. La Cruz de Huanacaxtle
Bahia de Banderas, NAY 63734
Telephone: (52) 01-329-295-6124